To continue our high standard of veterinary medical care, doctor appointments must be cancelled at least 1 day prior to the day of appointment. If the client does not show up or calls to cancel an appointment less than 1 day before the appointment, a $20 fee will be incurred (i.e. Monday appointments need to be cancelled by Saturday 6 PM since our hospital is closed on Sundays, Tuesday’s by Monday 6 PM, Wednesday’s by Tuesday 6 PM, and so forth).